At Modern Movement, we respect the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, and disclose information received through our website and from other sources. Please read this policy carefully to understand how your personal information will be treated.
Information We Collect
Modern Movement collects certain personal information about you when you interact with our website or submit information to us. Categories of information collected include:
- Contact/Account Information: We collect information such as your name, shipping/billing address, email address, phone number, and payment card details when you create an account, place an order, or interact with our customer service team.
- Product Preferences: We keep track of information about your product interests, wishlists, purchase history, and sizing/fit details to help provide you with the best possible shopping experience.
- Website Usage Data: To improve our website functionality and optimize your visiting experience, we collect data about how you interact with our website such as pages visited, links clicked, items viewed or added to your cart, and time spent on pages.
- Communications Consent: If you opt-in to receive marketing emails, mailings or SMS messages from us, we store a record of your consent. You may withdraw consent at any time.
- Surveys: If you participate in any of our surveys, we collect responses which may include personal information. Participation is voluntary.
- Sweepstakes/Contests: For some promotions we collect information such as your name, age, email address and mailing address for eligibility verification and prize fulfillment.
How We Use Your Information
The information we gather allows us to operate our business and provide you with products, services, and customer support. Key uses include:
- Processing orders and managing your account
- Recommending products we think you’ll like and tailoring our shopping experience
- Communicating with you about orders, products, services and promotions
- Processing returns, exchanges, and warranty claims
- Analyzing data to improve products, site functionality, and shopping experience
- Detecting and preventing fraud, spam, abuse, security risks or other misconduct
Modern Movement uses aggregated non-identifying information about website visitors for statistical analysis and marketing purposes. This data helps us understand user trends and preferences so we can improve our offerings.
Information Sharing and Disclosure
To fulfill orders, communicate with you, and operate our services, we share certain categories of information with:
- Vendors and suppliers involved with order fulfillment, payment processing, website development, email communications, surveys, contests, and security operations.
- Our parent company and affiliated brands for business analysis, audits, aggregated data reports, and coordination of shared services.
- Carefully selected marketing partners who assist us in promoting our products and services.
We may also disclose personal information if required to comply with legal process or law enforcement requests, to prevent harm or financial loss, or in connection with a corporate sale, merger, dissolution, or similar event.
We do not sell your personal information to third parties for marketing or advertising. Any sharing of data with third parties is limited to the purposes outlined above.
Third Party Services
This site uses certain third party services which may collect information for security, analytics and improvements to the user experience. Information may be collected and used by:
- Google Analytics to analyze website traffic, trends and site performance.
- Social media widgets such as Facebook/Twitter buttons which allow you to connect and share content.
- Video embedding services like YouTube which may use cookies to function properly.
We do not control how these services use data collected through our site. Check their websites for privacy policies and opt-out options.
Security Safeguards
We employ security and access controls to protect your personal information. Data is stored behind firewalls and transmitted using SSL encryption. Only authorized employees and third party vendors may access information, and only for legitimate business purposes.
While we strive to protect your personal information, no security measures are completely foolproof. We cannot guarantee the security of our systems 100%. In the event of a data breach, we will promptly notify any affected users in compliance with applicable law.
Children’s Privacy
Our website is not directed to children under 18. We do not knowingly collect any personal information from children under age 18 without obtaining parental consent. If you believe your child has provided us with personal information, please contact us to request its deletion.
Your Privacy Choices and Rights
If you reside in certain jurisdictions, you may have the right to exercise certain data privacy rights such as:
- Accessing, correcting, updating or requesting deletion of your personal information
- Objecting to or restricting certain data uses
- Receiving a portable copy of your data for transfer to another provider
To make a request regarding your personal information, please contact us using the email address or phone number provided in our Contact Us page. In your request, please specify your desired privacy action along with relevant details such as your name, account email, mailing address and specific information you would like disclosed or modified.
We will make reasonable efforts to comply with your request, in conformance with legal requirements. To protect the security and integrity of data, we may not be able to accommodate certain requests, such as requests to delete information necessary for order completion or contractual obligations.
You can review and change the information you submit through our website via your account settings. To opt-out of non-essential communications such as marketing emails, follow the unsubscribe instructions located at the bottom of each message.
Retention of Personal Information
We retain personal information as needed for business purposes and legal compliance. Criteria includes factors such as:
- Duration of your account and/or customer relationship with us
- Legal statute of limitations periods for claims, litigation or investigations
- Laws governing use of data for business analytics and marketing
- Our need to maintain suppressed data for fraud detection and prevention
Use of Cookies and Tracking Technologies
Cookies are small text files placed in website visitors’ computer browsers to store their preferences and facilitate tasks like logging into accounts. We use cookies to monitor site analytics, store your shopping cart contents, authenticate logins, and comply with legal regulations. You can control cookie usage through your browser settings and delete cookies already on your device. Limiting cookies may interfere with site functionality.
Our site may include web beacons (transparent graphic images) to track visitor actions, assess email campaign effectiveness, and collect website analytics. These include third party beacons such as Google, Facebook and other vendors providing site analytics services. Beacons collect data such as your IP address, browser type, device information, visited pages and links clicked. You can opt-out of web beacon tracking through specific vendors’ privacy policies.
External Links
Our website and emails may contain links redirecting you to external websites. We are not responsible for the privacy practices, content or accuracy of such external sites. If you choose to visit linked websites, we recommend reviewing their privacy policies prior to use.
Policy Updates
We may periodically update this Privacy Policy as business needs and legal requirements evolve. If we propose material changes, we will notify users via email or by posting prominent notice on our website. Updated policies are effective immediately upon posting.
Continued use of our website or services after an update constitutes your acceptance of the revised terms. We encourage you to periodically review this page for the latest information on our privacy practices.
Contact Us
If you have any questions about this Privacy Policy or information practices, please contact us using the information below:
Modern Movement
[email protected]
917-576-4985
Effective Date: January 1, 2023